Support

Software Support Plan

AKA’s Software Support Plan provides you with one number to call to obtain assistance for all aspects of your business solution. Our support staff will assist you via telephone or email, and if required, we will use remote connectivity tools to view exactly what is on your screen so we can walk you through the issues as if we were looking over your shoulder. By signing up for our Software Support Plan, you will continue to receive the benefit of our outstanding knowledge and skills long after your system implementation is complete.

Annual Maintenance Plan

The AKA Maintenance Plan was designed to ensure your business systems will continue to operate at the optimum potential while keeping costs within a predictable, affordable annual budget. This program provides a selection of services that will help you keep your solution up to date and performing efficiently year after year. The AKA Maintenance Plan offering includes Software Support, Upgrade Assurance, and Systems and Database Maintenance.

Ask About AKA’s Cloud Offering

If your Dynamics ERP system is hosted on Azure (or elsewhere) AKA will work with your organization on scaling up storage, resource and server requirements as your organization grows. AKA’s cloud platform provides: A fully managed infrastructure, consumption based licensing, end-user functional support and an integrated help desk.

Contact AKA Support

866.385.7195

information@dynamicsAdvantage.com

DynamicsAdvantage Software Support

 

AKA Support Plan Overview

support doc

AKA Systems and Database Maintenance Plan Overview

S&DB plan