Microsoft Dynamics 365

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a cloud-based solution that integrates ERP and CRM capabilities, along with professional-grade business intelligence, marketing, and service. The power of Microsoft Dynamics 365 is in its flexibility and scalability. Built on an ”app-centric” model, it allows you to choose only the functionality you need for your organization—and easily add apps as requirements change.

Take Advantage of the Cloud

Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and other business applications have always required organizations to purchase, house, and support hardware and application software, including the operating systems and databases. These “on premises installations” require an IT staff with expertise in managing and administering software and hardware updates. The costs of purchasing, supporting, and upgrading operational systems could be quite high, and this structure could be constraining.

Microsoft Dynamics 365 provides the advantages of the cloud, paired with the power of proven Microsoft technology. With the cloud, organizations can pay only for what they need and eliminate (or greatly reduce) IT costs while still being able to take advantage of the power of ERP, CRM, and other business applications.

As an additional benefit, Microsoft Dynamics 365 can be accessed anytime, from anywhere in the world, and from any device.

How You Can Benefit from Microsoft Dynamics 365

Microsoft Dynamics 365 provides organizations of all sizes with the tools to manage their finances and operations, along with support for customer relationships—including specific applications for Sales, Marketing, Customer Service, Field Service, and Project-based Services—all from a single application that provides full visibility across all areas.

Because Microsoft Dynamics 365 integrates fully with Office 365, your staff remains productive using familiar productivity tools.

Even More Capabilities

Microsoft Dynamics 365 offers even more capabilities, including:

  • A Customer Portal featuring a self-service knowledge base and community forum.
  • Business intelligence that collects data from different sources and offers insights into buyer trends, high-demand and high-profit products, and marketing effectiveness.
  • PowerApps and Power Flow, which make it easy for users to create their own web and mobile apps to customize Dynamics 365 to the way your company does business.
  • AppSource, a resource for users to try and buy additional applications that expand on the capabilities of Dynamics 365 with features and functions focused on specific needs.

Options for Organizations of Nearly Any Size

Dynamics 365 is available in two versions: Dynamics 365 Enterprise Edition and Dynamics 365 Business Edition.

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